EQ has twice the power of IQ to predict performance. EQ is also a better predictor than employee skill, knowledge, or expertise. Emotional Intelligence (EQ) is the ability to use emotions effectively. Countless studies and research over the last 20 years have all been pointing to the importance of EQ development in employees and how this has […]
The term operational risk management (ORM) is defined as a continual cyclic process which includes risk assessment, risk decision making, and implementation of risk controls, which results in acceptance, mitigation, or avoidance of risk. ORM is the oversight of operational risk, including the risk of loss resulting from inadequate or failed internal processes and systems; […]
Risk management is the identification, evaluation, and prioritization of risks followed by coordinated and economical application of resources to minimize, monitor, and control the probability or impact of unfortunate events or to maximize the realization of opportunities. Risk management’s objective is to assure uncertainty does not deflect the endeavor from the business goals. Risk […]
A credit risk is the risk of default on a debt that may arise from a borrower failing to make required payments. In the first resort, the risk is that of the lender and includes lost principal and interest, disruption to cash flows, and increased collection costs. The loss may be complete or partial. In […]
All businesses take risks based on two factors: the probability an adverse circumstance will come about and the cost of such adverse circumstance. Risk management is the study of how to control risks and balance the possibility of gains. As with other forms of risk, the potential loss amount due to market risk may […]
Value at risk (VaR) is a statistical technique used to measure and quantify the level of financial risk within a firm or investment portfolio over a specific time frame. This metric is most commonly used by investment and commercial banks to determine the extent and occurrence ratio of potential losses in their institutional portfolios. […]
A financial market is where traders trade financial securities, commodities, and value at low transaction costs and at prices that reflect supply and demand. Financial “products” are contracts that can be negotiated on capital markets. Securities include stocks and bonds, and commodities include precious metals or agricultural products. Financial Markets and Products – 2-Day […]
Through the use of mathematical measurements and calculations, statistical modeling and research, quantitative analysis aims to understand and/or predict behavior/events in terms of a numerical value. It is used for measurement, performance evaluation or valuation of a financial instrument, and predicting real world events such as changes in a country’s gross domestic product (GDP) growth […]
This “Presentation & Influencing Skills”workshop will equip the participants with the essential skills of presenting confidently, tips and techniques to deliver their message to create a lasting impact and practice sessions to improve their self-confidence as a presenter.
Managers who believe in empowering their people and entrust them to carry out important tasks almost always are able to build a strong & capable team and are able to deliver results. This “Empowerment & Delegation Skills” workshop equips the manager with the ability to empower people and delegate tasks effectively.
Problem solving skills is a necessary competency that every executive and manager needs. The art of problem solving can be learnt and cultivated. Problem solving requires two distinct types of mental skills, namely, analytical and creative. Analytical or logical thinking includes skills such as ordering, comparing, contrasting, evaluating and selecting, whereas, creative thinking is divergent thinking and generating ideas from one issue.
People bring different ideas, goals, values, beliefs and needs to their teams or workplace and these differences are a primary strength of teams. These same differences, however, inevitably lead to conflict. Since conflict is inevitable, one of the ways in which leaders, managers and supervisors can help staff to improve their abilities to function on multidisciplinary teams is to work with them to develop their understanding of conflict and their capabilities to manage and resolve conflict. This workshop is designed to help leaders to cultivate that skill.
A performance appraisal process and meeting that are properly carried out can add value to both employees and company’s development and growth.
This Performance Management & Appraisal workshop is designed to equip supervisors with the right approach and human skills to adopt when conducting a performance appraisal meeting.