Coaching and Mentoring

This workshop is designed to develop the role of managers (team leaders) as coaches, counselors and effective motivators. This training goes beyond traditional management skills to teach team leaders to tap the potential, wisdom and rich experience which resides in every workforce and, likewise, to ensure that team members are receiving the full benefit of their leader’s insight and experience. The techniques of coaching and mentoring provide the emotional nourishment and energy needed to transform team members and carry forward the best traditions the company. An entire value system is communicated throughout an organization by those who mentor others. This is the same way values and ethics are shared in a family – by work and deed. Mentoring is an effective vehicle for driving your strategy and gaining a competitive edge.

 

Coaching and Mentoring

 

At the end of this workshop, delegates will be able to:

  • Increase their self reliance
  • Optimise resources
  • Guide, coach and mentor team members
  • Release the potential of others
  • Create a talent pool
  • Increase productivity
  • Increase profitability
  • Managers
  • Team Leaders 
  • Those who would like to learn how to coach and mentor team members

This training workshop is designed to be interactive and participative. Delegates will be given opportunities to actively participate in workshop activities.

The following techniques and tools will be used:

  • Individual and Group Work
  • Role Plays
  • Peer Group Sharing
  • Mentoring techniques and templates
  • Videos
  • Observation and Feedback
  • Mini lectures and debriefing by facilitator
  • Participant Workbook

Program Descriptions

This session establishes a positive learning environment, initiates a sense of teamwork, and provides an overlay for the mentoring team members.

Key Learning Areas

  • Recognising the critical need for mentors
  • Assessing one’s mentoring skills and planning for improvement
  • Identifying one’s mentoring style and the necessary style modifications for greater mentoring effectiveness.

This session will help delegates distinguish the fine differences and similarities in coaching and mentoring techniques.

Key Learning Areas

  • Role and Responsibilities of a Coach
  • Role and Responsibilities of a Coaches
  • Role and Responsibilities of a Mentor
  • Role and Responsibilities of a Mentee

This training workshop is designed to be interactive and participative. Delegates will be given opportunities to actively participate in workshop activities.

The following techniques and tools will be used:

  • Individual and Group Work
  • Role Plays
  • Peer Group Sharing
  • Mentoring techniques and templates
  • Videos
  • Observation and Feedback
  • Mini lectures and debriefing by facilitator
  • Participant Workbook

This session prepares delegates to face new business reality with confidence and competence.

Key Learning Areas

  • Mastering a performance-improvement strategy for developing those you are mentoring
  • Determining the critical knowledge, skills, and attributes for performance enhancement
  • Creating a performance-improvement planning system for the development of individual business professionals

Key Learning Areas

  • Where we now? Where do we want to go?
  • What skills do team members lack?
  • Recognising the importance of counseling in the performance-improvement process
  • Setting the scene for effective counseling efforts
  • Planning and activating the mentoring strategies that overcome the barriers to effective performance

In this session, each mentor generates a “back on the job” implementation plan. Each mentor’s positive attributes and value to the organization are highlighted and each mentor is encouraged to influence, inspire, and initiate positive actions.

Key Learning Areas

  • Embracing the positive attributes that build an effective mentoring relationship
  • Integrating the knowledge, skills, and attributes that are vital to mentoring effectiveness
  • Making the commitment to develop your team members for greater individual performance

In this session, delegates will learn how to link coaching and mentoring to the Key Performance Indicators (KPI) of team members.

Key Learning Areas

  • What are Key Performance Indicators (KPI)?
  • SMART components and KPI
  • Crafting KPI
  • Reflections
  • Commitment
  • Action Plan

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