Sort by: Month (Programme Calendar) Sort by: In-House Training / Custom Programme Sort by: Programmes/Topics/Series      •  The Leadership Journey: Creating & Developing Your Leadership      •  Anger Management      •  The Art of Being Brilliant      •  Creative Thinking & Problem Solving      •  Emotional Intelligence Download a print friendly version HERE (requires Acrobat Reader) Course Title THE LEADERSHIP JOURNEY: CREATING & DEVELOPING YOUR LEADERSHIP Course Code PD: TLJ:C&DYL Course Overview The Leadership Journey provides an in-depth experience for developing our success as a leader – not only in our current position but in the journey beyond. Through a variety of approaches, the course draws out and builds on participants’ leadership capabilities. Participants will examine and integrate the insights they have gained into their own leadership style and behaviour. This course will also help prepare participants for future leadership challenges – including addressing their potential “derailers.” Target Audience The course is designed for executives who want to enhance their effectiveness as strategic leaders. Senior and high-potential managers from the private, public and non-profit sectors are welcome. The course is particularly helpful for executives who are expanding the scope of their leadership or want to prepare for next-level challenges. Selected Session Topics - Seizing leadership opportunities - Thinking, depicting and enacting leadership - Leadership in practice - Leadership and history Key Take-Away - Discover ways to challenge, expand, and renew as a new   leader. - Deepen the understanding of the leadership function – and its   demands. - Increase ability to prepare for, navigate through, and learn   from great leadership moments. - Strengthen effectiveness in building key leader/follower   relations as well as outstanding teams Back to top Download a print friendly version HERE (requires Acrobat Reader) Course Title ANGER MANAGEMENT Course Code PD: AM Course Overview Managing anger can help in reducing the intensity of conflicts, and gives us an understanding of anger as a normal emotion with the potential for both positive and negative outcomes. This course will enable each participant to recognise the nature of anger in the workplace and provide effective tools to manage anger before it gets out of control. Target Audience This course is for staff that has difficulty coping with stressful situations or have had difficulty in expressing emotions effectively. This course will also be beneficial for any staff who wishes to discover innovative approaches for managing anger and resolving difficult situations. Selected Session Topics - Relaxation and visualisation techniques - Reframing and improving responses - Advantages of timing, avoidance and finding   alternatives - Phases and escalation of anger - Emotional triggers and responses - Symptoms and styles of anger Key Take-Away - Learn to recognise patterns of thought and behaviour. - Cognitive restructuring (new ways to think and respond). - Know how to define the components of Anger Management. - Able to describe and define anger as a complex emotion. - Ability to determine where anger is a problem and anger   management skills are needed. - Ability to use the skills learned to change anger provoking   thoughts. - Have a greater understanding of mind-body connections. Back to top Download a print friendly version HERE (requires Acrobat Reader) Course Title THE ART OF BEING BRILLIANT Course Code PD: TAoBB Course Overview What would it be like if people saw you as a brilliant communicator? How would it be if people liked you instantly? What would it feel like to be so influential that people around you listen carefully to your proposals and then accepted them? This course uses Neuro-Linguistic Programming (NLP) techniques to enhance skills, develop new ways of thinking and discover how to be so much better at whatever it is that you do. After all, if you do what you always did, you will get what you have always got. If it is not working particularly well, stop doing it and try something different – a NLP approach can make all the difference. Target Audience Anyone who is interested in doing things better. All that is needed is an open mind, a sense of fun and a willingness to join in. Selected Session Topics - Building rapport from the very beginning - The importance of knowing what you want – how to   have a well-formed outcome - Problem-solving using NLP - Influencing and the power of positive thinking - Looking at limiting beliefs - Circle of excellence – always being at your best - Asking the right questions Key Take-Away - Learn new ways of thinking. - Learn new communication skills. - Learn new ways of approaching people and problems. Back to top Download a print friendly version HERE (requires Acrobat Reader) Course Title CREATVE THINKING & PROBLEM SOLVING Course Code PD: CT&PS Course Overview Creative thinking skills make problem solving a more productive and less daunting challenge. This course provides participants with the tools and techniques to substantially enhance their performance and results. They will recognise their lateral and logical abilities and gain self-confidence to deal with day to day issues, problems and challenges. Target Audience People whose work involve solving complex problems or meeting new challenges where the solutions are not always obvious. Selected Session Topics - Defining creativity and innovation - How the brain works in respect of creativity and    innovation - Vertical and lateral thinking approaches - Creative thinking tools:    • Brainstorming    • Tony Buzan’s Mindmapping    • Edward de Bono’s Six Thinking hats    • Metaphorical thinking    • Rule Reversal Key Take-Away - Learn how to alter the way of approaching and thinking about   problems and challenges. - Ability to identify and overcome the barriers to creative   thinking. - Ability to recognise and cope with the obstacles to creativity and   change in the working environment. - Appreciate the limitations and applications of conventional  problem solving (vertical, left brained thinking). - Ability to apply the more fluid thinking style of the right   hemisphere of the brain i.e. use lateral thinking techniques. - Ability to apply a range of creative thinking tools to escape from   the conventional barriers to analysis and idea generation. - Ability to test ideas for practicality and relevance. Back to top Download a print friendly version HERE (requires Acrobat Reader) Course Title EMOTIONAL INTELLIGENCE Course Code PD: EI Course Overview Today, the modern manager must fulfil a multimedia of roles. As well as having the technical expertise in their field, the manager must have distinct personal qualities such as initiative, empathy, adaptability and persuasiveness which, in turn, are based on self-awareness, self-control and self-motivation. These are the skills of Emotional Intelligence (EQ) – the ability to recognise and regulate one’s own feelings, be sensitive to the feelings and emotions of others, and to use feelings to guide individuals. Target Audience Anyone with management responsibilities who wishes to develop skills in handling the emotional aspects of interpersonal relationships and the motivation of others. Selected Session Topics - Understanding emotions    • What is emotion and where does emotion come from?    • Difference between emotions and feelings    • What exactly is emotional intelligence?    • Role of emotions and feelings in decision-making    • How to manage one’s internal states, impulses and resources - Personal Competencies    • Identifying and assessing the personal competencies of EQ    • Cultivating self-awareness and the ability to control our own       feelings    • How to have a flexible and adaptive approach to change - Skills Development    • The social skills of influence, communication and conflict       management    • Building trust and commitment by emotional allegiance    • The art of non-judgemental and reflective listening Key Take-Away - Have a clear insight into the cause and effect of emotions, the   distinction between emotion and feelings and how both can be   harnessed to enhance management and leadership capacities. - Have a better understanding of the 5 elements of emotional   intelligence and related skills. - Ability to see and know where emotional intelligence fit as the   ‘missing link’ in management effectiveness. - Know how to control and direct emotion towards the   achievement of specific goals. - Ability to see how social competencies are influenced by the   ability to manage emotional states. Back to top MORE INFORMATION + View the CPE Programme Schedule HERE (requires Acrobat Reader) + Download the CPE Programme Confirmation Form HERE (requires Acrobat Reader) + View the MDPs Programme Schedule HERE (requires Acrobat Reader) + SIDC Website Link HERE

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