.:: KDU Management Development Centre (KMDC):- Trainer Profiles ::.

Angeline Yong is a Certified Personality Plus trainer based in Kuala Lumpur, Malaysia.

Angeline was trained and certified in the United States of America by Florence Littauer, best selling author of “Personality Plus” (which has sold more than one million copies and translated into 14 languages), and one of the most sought after speakers internationally. Florence is fondly regarded as one of the most entertaining communicators and an authority in the field of helping people around the world improve relationships by understanding people’s personalities.

Angeline has been greatly influenced by Florence Littauer’s teachings and work and she is passionate about continuing Florence’s work by helping people to improve relationships and connect with people better…be it at work, in sales, in business or at home.

Academically, Angeline has a Bachelor’s Degree in Education (Teaching of English as a Second language or TESL) from the University of Malaya and had graduated in the top ten percent of her class.

She has a unique blend of professional experience as a trainer, business development manager and country manager of the Education & Training division with multinational corporations in the IT Industry in Kuala Lumpur.

Angeline has seven years of working experience in the IT industry having worked as the Country Manager for Lotus Education (then, a subsidiary of IBM) in Malaysia. Being in the Professional Services business, she had Sales & Marketing, Operations, Channel management and People Management experience. With Lotus, one of her more significant achievements included winning the Annual Excellence Award from the South East Asia region for her achievements in growing the business in Malaysia.

After about four years with Lotus, Angeline decided to move on to bigger challenges with Hewlett Packard Sales (Malaysia) Sdn Bhd. She joined Hewlett Packard as the Country Manager for HP Education, Malaysia in October 2001. She was tasked with championing the e-learning business for HP Education. She developed the team and grew HP Education’s e-learning business quickly and won the first ever e-learning deal for HP Education in Asia Pacific with the country’s leading telecommunications provider, Maxis Academy. The team, under her leadership then went on and won two other major deals in e-learning with a leading manufacturing company and later, a very significant win with the Central Bank of Malaysia.

While at Hewlett Packard, Angeline also focuses on helping organizations to improve the skill-sets of its workforce through understanding their learning requirements and challenges and proposing the appropriate education and training solution while ensuring that the organization realizes business returns.

As a trainer, Angeline is fun, outgoing and dynamic. Her training sessions are often informative yet relevant as she incorporates her knowledge, experience and wisdom on business, working with people and achieving personal and organizational goals!

Her mission is to help people to communicate and work more effectively as a team whilst helping them to realize their potential!

Lee Kwan Leong is a result-oriented and versatile people development professional.

Kwan Leong’s approach to organizational people development was firmly linked to business goals, measurable improvements and last but not least, universally accepted values and best practices.

Kwan Leong would described his approach to his clients, is one of understanding the client’s dreams (company’s wish list like, better margin of profits, efficiency etc..) and/or nightmares (company’s challenges like low staff morale, change in focus or directions etc..), thereby, proposing a program that also include follow-up plans. Within a short span of time, he is able to work with sizeable corporations in the IT, Telecommunications and Banking industries.

Prior to the above, Kwan Leong was very much involved in sales and marketing. It was in 1998, that he took on an opportunity to involve himself in a marketing organization called Omegatrend (M) Sdn Bhd. Within this organization he has achieved an admirable position of Executive Premier with group sales of exceeding RM 100,000 per month. His incentive then was solely based on his ability to sell consumable products and services under a brand name and leading his team of people to do the same.

Kwan Leong is also a qualified Advocate and Solicitor (lawyer) where in the past he has practiced law for 7 years in various law firms, namely, Messrs. Shook Lin & Bok, Messrs. William Leong and Messrs. Allen & Gledhill (now known as Lee Hishamuddin Allen & Gledhill). Throughout his legal career, he specialized in litigation matters especially in Intellectual Property, Licensing, Franchise, Company law, Contract law and Commercial law.

Apart from attending courts then, he was the head of the Litigation Department while he was with Messrs. William Leong. As a head, he also oversaw the business side of the department inclusive its quarterly performance and retaining existing clients.

His years in legal practice (in Court) have help tremendously in his training/consulting career especially in the area of speaking to groups of people in an articulate manner as well as thinking on his feet to adapt to his audience.

Kwan Leong graduated from the University of Wales, Aberystwyth, United Kingdom with a LLB (Hons) degree in 1993. Thereon, he proceeded to obtain 2nd Class lower honors in his legal practice professional exams called the Certificate of Legal Practice (CLP). His CLP qualification was the top 20% of those who pass their CLP at that time.

With his rich experience and result-oriented approach, Kwan Leong trusts that he can help organizations to reach their goals.

Joanne Hee has more than twelve years of hands-on experience in human resource development and training of leaders, professionals, managers and CEOs from numerous Multinational Companies and local conglomerates. She was hired by a France based confectionary MNC as a change agent consultant. Joanne is also chief editor and consultant to a US based bank for their management training.

Joanne has been appointed as the Senior Academic Advisor and Dissertation Supervisor for Stratford University. She is also an instructor for Change Management, HR Management, Strategic Management, and Creative Problem Solving for the postgraduate MBA and MSc programmes at KDU College Malaysia, Southern California University, Griffith University, Deakin University and various other notable local institutions with foreign affiliations. She has worked with several notable Malaysian organisations on implementing change successfully.

Joanne is a firm believer that every human being should continue in the creative discovery of their full potential. Her seminars are highly participative as she instills a flavour of excitement in the participants to improve in their jobs. Clients have been surprised and satisfied with the positive impact she has had on the participants and noticeable improvements have been seen by employers after her workshops.

Michael Chua has served in the public sector for over 23 years prior to joining the private sector as a HRD Training and Development Consultant in 1990. His service in the public sector provided very rich experiences in people management and development. This vast experience and success in people development has made Michael a much sort after Human Resource Trainer/Facilitator.

Michael’s philosophy is, “In Helping Others Develop, We Develop Ourselves.” Believing in continuous learning for the development of people has motivated him to pursue two Masters of Business Administration (MBA) degrees, one in General Management from the University of Bath U.K. and the other in Human Resource Development (HRD) with a Distinction from the University of Hull, U.K. He also holds a Diploma in Marketing from the Chartered Institute of Marketing, U.K. Michael is a Certified Trainer of the American Management Association (AMA) and soft skills training for programmes endorsed by the Chartered Institute of Loss Adjusters, London. Michael has led a team of trainers for the “Certificate of Training Practice” (CTP), a Train the Trainers programme by the Chartered Institute of Personnel Development, U.K. Michael is a Certified Asian Experiential Educators Alliance (A.E.E.A.) Facilitator and also a Certified Professional Trainer by the HRDF.

Audry Chan, Training Consultant

Audry Chan is a firm believer and is totally committed to the development of Human Potentials. Her personal vision is to build vibrant people in all walks of life with great visions, focus and set goals with good moral values in living out their lives.

She strongly believes that every individual is capable of maximizing his/her own abilities and talents that when laid into actions will contribute towards the growth of his/her organization, nation building and oneself, in achieving personal victories, living out a balanced life. The individual can and shall become Man and Woman of Excellence, having integrity, living lives with full filled commitments, accountabilities, and responsibilities with strong leadership qualities.

Audry holds degrees in Behavioral Science, Hotel Management and a Diploma in Human Resource Management. Audry is also an NLP and Time Line Practitioner.

Audry started her career in the hospitality industry, as human resources manager and moved on to head the division as Director of HR involved in all aspects of Training, and being posted on assignment in and around the Asia Pacific Region - Hong Kong, Australia, Vietnam. She was later as the Executive Director with MATA and served the 6 ASEAN Countries as their Secretary General for FATA (Federation of ASEAN Travel Associations.) Audry’s last appointment was with ICC as Management Consultant in 1997 and later she embarked on the quest as entrepreneur in her own training establishment – Human Impact Sdn Bhd and conducted training in the regions of Malaysia, Singapore and the Philippines over the last 10 years.

Audry is also one of KMDC’s lead facilitators in the new Personal Development and Transformation series.

Robert Leong, a Nanyang Polytechnic (Singapore) graduates in Electronics Engineering and holds a professional qualification in Marketing Management (GDMM) from the Singapore Institute of Management has more than twenty-five years’ of experience in managing successful sales and marketing operations for companies in the region.

His career has included senior positions with managerial responsibilities in private companies in Malaysia and Singapore. Over the years, he has worked with organizations and institutions in Thailand, Indonesia, Singapore and Malaysia.

Robert Leong has more than twenty-five years of regional business experience in sales management consultancies. He was a Senior Director and Chief Executive Officer of several IT companies prior to his calling as a corporate trainer in the area of Personal Development & Leadership. He was appointed as Director of GeoTrain Academy of Malaysia in 1998, the leading Cisco training provider in the world. He created and led several business units and centre of excellence for one of the largest IT Group in Malaysia. He was instrumental in ensuring that the company stays on track in the business with effective operational improvements during the period of high currency volatility in 1998.

He was also attached for more than 9 years with Singapore’s leading regional industrial and technology group, Singapore Technologies (ST), in various capacities and business subsidiaries. He was responsible for the market penetration and success of pioneering technological products in Singapore during the late 80’s. He went on to manage the sales operation for some of the more sophisticated electronic communication & data collection product for Chartered Electronics Industries Pte Ltd, a ST Group of company in the Asia Pacific Region. In 1994, he was seconded to start and head the Chartered Electronics Industries’ sales office in Kuala Lumpur.

In the year 2000, Robert Leong decided to leave the corporate world to pursue his dream of becoming a professional speaker with the passion in wanting to make a positive change in other people’s life. As a Certified Professional Trainer (IPMA, UK), he brought along with him a wealth of experience in the area of Sales and Marketing and during the last 10 years a selection of his clients include Agile Solution Sdn Bhd, ALSTOM Power Asia Pacific Sdn Bhd, Arah Tentang Sdn Bhd, Avery Dennison Materials Sdn Bhd, Bauer Equipment (Malaysia) Sdn Bhd, Century Automotive Products Sdn Bhd, Dart Far East Sdn Bhd, DBix System Sdn Bhd, Dunlopillo (Malaysia) Sdn Bhd, Lanson Place Residence Hotel, Malayan Steel Works, MIMOS Berhad, NSK Bearings (Malaysia) Sdn Bhd, NZ Wheels Sdn Bhd, Tejari Technologies Berhad, Telekom Smart School Sdn Bhd, Total Health Essentials Gym Sdn Bhd, Tupperware Australia Pty Ltd, UCSI Education Sdn Bhd.

He is also a frequent speaker, seminar leader, trainer, consultant, and a coach in the area of Sales, Marketing, Presentation Skills, Communication, Interpersonal Skills and Leadership. He is also sought after as a strategist and as well as a business coach for non-profit organizations in Malaysia & Indonesia. Presently, he is the Principal Consultant for Treadstone Training & Consultancy in Malaysia.

Audry Chan, Training Consultant

Audry holds degrees in Behavioral Science, Hotel Management and a Diploma in Human Resource Management. Audry is also an NLP and Time Line Practitioner.

Audry is also one of KMDC’s lead facilitators in the new Personal Development and Transformation series.

Alfred Chee
Alfred Chee holds a Master of Science in Human Resource Management from the University of Lincolnshire and Humberside of UK and is a certified professional trainer of the Institute of Training & Development , UK. Chee started his training career since the 1980s, being a trainer with Malaysia Airlines as their training manager. He later joined KDU College as the Post Graduate Programme Manager where he facilitated in Human Resource Management and Marketing Research and Information Systems in the MBA programs.

Lum Woon Foong holds a Masters Degree in Training and Human Resources Development from the University of Warwick, UK and is a Chartered Accountant, Malaysia. She also has two accreditations from South Australia - competency-based training and education (CBTE) Instructor, and CBTE Curriculum Designer and Developer.

Areas of expertise

As a practitioner, consultant and trainer for more than 15 years, Woon Foong has wide experiences in designing training that has a strong link with real life business requirements. She has conducted training for a wide range of personnel, from clerks to managers to Board members. Her passion is in making subjects which are perceived as difficult to understand into something enjoyable and easy to learn.

Woon Foong has also gathered specialist experiences in competency-based training needs analysis, strategic alignment of training and development, curriculum and learning intervention design, and delivery of training programmes. She has assisted clients in developing competency models and implementing competency-based human resource practices such as recruitment, career planning and performance appraisal.

Clients/organizations served

Woon Foong has served clients in a wide range of industries including agriculture, banking, business consulting, IT, insurance, manufacturing, retail and shipping. She has held senior management positions in finance, human resource management and training in organisations such as Malayan Cement Berhad, MCSB Systems, and Ernst & Young.

She has provided training and consulting to organisations including Bank Pertanian, City-Link, Deutsche Bank, Ecolab, Hong Leong Bank, Hong Leong Assurance, MAICSA, Malaysian Institute of Accountants, The Malaysian Insurance Institute, Malaysian Investment Banking Association, Lafarge Malayan Cement, Megasteel, Merck, Parkson Corporation, Popular Bookstore, RHB Investment Bank, Sabah Forest Industries, Sibelco, Sibu Water Board, Silverstone, Sime Darby, Suruhanjaya Syarikat Malaysia, Supermix Concrete, Swee Joo, Taiyo Yuden (Sarawak) and United Overseas Bank (Malaysia). She brings this variety of experience into her training and consulting engagements.

In her spare time, Woon Foong writes for leisure and for publication. Some of the works that have been published include articles on human resource development, short stories and poetry. She also co-authored Property Jewels, a book on property investment, and has edited several other books.

Woon Foong is a keen Toastmaster and is Past President of the Ernst & Young’s Toastmasters Club. She was the Toastmasters International District 51 Division W Secretary for 2002 – 2003, Area W2 Governor for 2003 – 2004, and Division W Governor for 2004 - 2005. Her pursuits in Toastmasters have culminated in the ultimate award - Distinguished Toastmaster.