KMDC - Master Class Series: - Critical Thinking & Strategic Problem Solving Skills for Leaders

Critical Thinking & Strategic Problem Solving Skills for Leaders

Tackle everyday business challenges, critically analyze problems and generate breakthrough solutions to the toughest organizational issues.

Develop Your Critical Thinking & Problem
Solving Skills in Our Fast-Paced Workshop:

Learn a professional problem solving methodology which allows you to creatively manage strategic dilemmas and solve business problems

Prioritize problems and establish practical and achievable action plans

Apply new critical thinking approaches & overcome the
3 barriers to strategic problem solving

TRAIN OTHERS: Effectively direct project team members to think critically and deploy strategic solutions


Speaker	:	Mr Alex Lowy
Date	:	13 & 14 August 2008
Time	:	9:00am – 5:00pm
Venue	:	Hotel Equatorial, Kuala Lumpur
			Download Brochure & Registration Form HERE

About the Seminar

Organizational success rests in the hands of executives who possess superior problem solving skills. Successful business leaders are trained to examine problems and opportunities critically, and implement solutions to respond to competition and improve performance in their organization.

This new workshop gives you a step-by-step process for evaluating business options, and generating highly creative solutions in any area of your business.

Based on the new best-selling management books, No Problem by Alex Lowy and The Power of The 2x2 Matrix by Alex Lowy and Phil Hood, the course provides rapid, intuitive tools that enable executives to quickly cut to the heart of strategic and organizational decisions, focusing on areas that have the greatest impact on performance. The new skills gained at this workshop can be applied throughout your career.

A 3 Module Course Design For Experienced Executives

The course addresses the three basic levels
of business challenge:

1. Making Strategic Decisions:
The key to great decision-making is clarity in generating options and criteria under challenging
conditions. You will learn how to master this process.

2. Solving Problems That Can Be Solved:
Effective problem solving begins with careful definition of the problem. Executives will learn a set of proven approaches for rational and creative problem solving.

3. Managing Difficult Dilemmas:
When a problem is highly complex, and resistant to multiple attempts at solution, it is a dilemma. Participants will use the 5-step Dialectical Solutions
Method™

Learn to Think Critically and Make Key Strategic Business Decisions

1 Study today’s best practices in critical thinking and decision-making

2 Quickly identify the 3 basic problem levels

3 Learn to clearly define and frame organizational problems requiring solutions

4 Use the Dialectical Solutions Method™ (DSM) to manage highly complex strategic challenges in your organization

5 Engage key stakeholders and team members

6 Understand how to analyze issues and identify the best possible solution

7 Apply new problem solving skills to your own strategic issues

8 Train others in effective problem solving and decision making

Who Should Attend

Any senior manager, VP or director can immediately
apply the strategic planning techniques, including:

Corporate-level managers and VPs from all departments

Operations and Administrative Officers

Project Managers who must solve complex projects

Sales and Marketing team members who must respond to new competitive threats

What Will You Learn?

Overcome Three Barriers to Strategic Problem Solving During the Workshop:

1. Faulty Definition: We jump into solving problems without first qualifying and validating our challenge.

2. Wrong Level of Complexity: We apply a common approach to problems based on our past experiences.

3. Negative Bias: We have a natural tendency to assume problems are bad and should
be avoided. Learn to turn issues into opportunities.

• Speaker : Alex Lowy

Alex is an internationally renowned management instructor specializing in the creation of innovative work processes and information systems.

As co-founder of Digital 4Sight, a global technology-solutions consulting firm with headquarters in Toronto and San Jose, Alex specializes in strategic problem solving and critical thinking skills, and is also the author of three best-selling publications in the field.

Digital Capital 2x2 Matrix No Problem

Alex Lowy is co-author of several best-selling business books including The Power of the 2 x 2 Matrix (Jossey Bass, 2004, with Phil Hood) and Digital Capital (Harvard Business School Press, 2000, with Don Tapscott & David Ticoll). His new book, No Problem, was published in February of 2007, and is being taught in business schools in Canada, the USA and Malaysia. Alex’s expertise is primarily in the field of business strategy, with strong emphasis on innovation and process design.

He began his career as an educator, and spent ten years as Director of Training & Development for the City of Toronto. Following this, he joined Shell Canada where he helped to design and launch a series of high performance work sites. In 1994 he co-founded a think tank called The Alliance for Converging Technologies with Don Tapscott and David Ticoll. As head of research and then President of the firm, he helped build the company to sixty consultants serving a global client list of over 30 major corporations.

He is an adjunct faculty member of the Schulich Business School’s Executive Education Centre where he teaches critical thinking and strategic problem solving. He writes extensively on the topic of strategy and decision-making, with articles in such journals as Strategy & Leadership, Business 2.0 and Group & Organization Studies.

Alex consults widely as a strategic advisor and educator, helping organizations address major dilemmas in a systematic and effective manner. His clients have included technology firms (HP, IBM), banks (CIBC, BMO) resources companies (Shell) and government (Ontario, City of Toronto, Metropolitan Toronto Police Force). He is an adjunct faculty member at three business schools (Schulich, Toronto, Saint Mary’s, Halifax and Memorial, Newfoundland) where he teaches Critical Thinking skills to executives. He writes extensively on the topic of strategy and decision-making, with articles in such journals as Strategy & Leadership, Business 2.0 and Group & Organization Studies. In 2003 Alex formed the Transcend Strategy Group.

Special Bonus Material

Receive take home copy of Alex Lowy’s new 2007
book “No Problem”.