Location

Date

Number of Participants

KMDC, Kuala Lumpur

To Be Advised

Maximum number: 35

Operations and Supply Chain Management -  this executive seminar is an integrative one and builds on topics such as Organisational Behaviour, Financial Reporting and Analysis and Quantitative Analysis for Managers. It also relates closely to IT Strategy and Management, as most programmed management information systems should be designed to fit the physical activities systems that comprise the overall operations management function.

After attending this seminar, participants should be able to:

- understand the components of the operations management function in different types of organisations

- be able to analyse decision problems in operations and the relationship of operations decisions to other business decisions

- understand operations process planning and control including capacity, scheduling, inventory and materials requirements planning

- understand the concepts of managing workforce, quality and productivity

-  be able to communicate in writing the results of analysis of operations.

1st Day: 9:00am – 5:00pm  

Topic 1: Introduction to operations management & strategy

Topic 2: Product design

Topic 3: Process selection

Topic 4: Process flow analysis

Topic 5: Quality planning/total quality management

Topic 6: Quality control

Topic 7: Supply chain management

Topic 8: Facilities decisions

Case study analysis & presentation

2nd Day: 9:00am – 5:00pm

Topic 9: Planning to ‘make for stock’

Topic 10: Planning to ‘make to order’

Topic 11: Planning and scheduling projects

Topic 12: Inventory management: Independent demand

Topic 13: Inventory management: Dependent demand

Topic 14: Just-in-time manufacturing

Topic 15: Managing the operations workforce

Topic 16: Operations improvement

Case study analysis & presentation

Speaker’s Profile

Mr. Mah Kong Howe is currently pursuing Doctoral Studies with local University and has a Master of Business Administration from University of Hull, UK .

Mr Mah lectures in the subject areas of Total Quality Management, Creative Problem Solving, Strategic Management and Operations Management for MBA programmes by UK Universities. Additionally, he conducts training seminars in the abovementioned subjects. Mr Mah also has teaching experience in other learning institutions. Mr Mah has extensive work experience in the manufacturing sector having worked as a Quality Assurance Manager in various organisations. Mr Mah is also the principal consultant and trainer for SQI Management Consultants; a training-based consultancy for manufacturing and service organisations in quality, productivity, safety and cost improvements. Presently, Mr Mah is also a Work-Based Learning tutor for the Middlesex University Masters in the Work-Based Learning programme at KMDC.