Performance Management & Appraisal

Performace Management & Appraisal
A performance appraisal process and meeting that are properly carried out can add value to both employees and company’s development and growth. This Performance Management & Appraisal workshop is designed to equip supervisors with the right approach and human skills to adopt when conducting a performance appraisal meeting.

Start

September 4, 2018

End

September 4, 2018

Address

KDU University College Utropolis Campus, Glenmarie, Jalan Kontraktor U1/14, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan, MALAYSIA.   View map

Performance Management & Appraisal are challenging tasks. A performance appraisal process and meeting that are properly carried out can add value to both employees and company’s development and growth.

 

Equip Yourself with the Right Approach & Human Skills

Performance Management & Appraisal

(1-Day Public Workshop)

 

This Performance Management & Appraisal workshop is designed to equip supervisors with the right approach and human skills to adopt when conducting a performance appraisal meeting.

 

LEARNING OBJECTIVES

At the end of this workshop, delegates are expected to be able to:

  • Articulate their understanding on the benefits of a good performance appraisal process
  • Apply best practices in preparing for a performance meeting
  • Conduct a performance meeting effectively
  • Know how to set jobs requirements and objectives that will help an employee in his career development
  • Meet and counsel poor performers
  • Manage attitude problems of employees
  • Handle emotional situations during performance appraisal meetings
  • Record and document critical incidents that will guide and help an employee to improve and achieve performance

 

TRAINING METHODOLOGY

This Performance Management & Appraisal workshop is designed to be highly interactive and participative. Participants will learn from experimental activities in the workshop.

The following approaches and tools will be used:

  • Pair Discussion
  • Group Discussion
  • Role Plays
  • Templates
  • Case Studies
  • Videos
  • Lecturette

 

COURSE OUTLINES

Session 1:      BENEFITS OF PERFORMANCE APPRAISAL MEETINGS

Key Learning Areas and Activities

  • Why the need for Performance Goals
    • For the company
    • For the employee
  • How performance goals can help supervisors in conducting performance appraisal

 

 Session 2:      PREPARING FOR A PERFORMANCE MEETING

Key Learning Areas and Activities

  • Prepare a Discussion Guide for Annual Performance Summary
  • Timeline Notice
  • Checking Discussion Guide

 

Session 3:      CONDUCTING A PERFORMANCE MEETING

Key Learning Areas and Activities

  • Putting the employee at ease
  • Performance Meeting Template
  • Subjective Comments vs Objective Comments

 

Session 4:      HELPING EMPLOYEES SET CAREER GOALS

Key Learning Areas and Activities

  • Reason for setting new objectives
  • Selecting appropriate goals
  • Questioning and counselling templates

 

Session 5:      MEETING WITH A POOR PERFORMER

Key Learning Areas and Activities

  • Human Skills
  • Documentation
  • “Follow-up on Progress” meeting

 

Session 6:      HOW TO DISCUSS EMPLOYEE ATTITUDE PROBLEMS

Key Learning Areas and Activities

  • Is attitude problem a discipline problem
  • Identifying an attitude problem
  • Discussion template on how to address an attitude problem

 

Session 7:      MANAGING EMOTIONAL SITUATIONS

Key Learning Areas and Activities

  • Argumentative
  • Crying
  • Shouting
  • Walking Away
  • Silence
  • Quick to agree

 

Session 8:      DOCUMENTING JOB PERFORMANCE

Key Learning Areas and Activities

  • Creating A Critical Incident File
  • Why need a document on job performance
  • What information to record

 

Session 9:      DOCUMENTING JOB PERFORMANCE

Key Learning Areas and Activities

  • Review, Q & A, Consolidate Learning

 

DATE, TIME & DURATION:

Date: Tuesday, September 4, 2018 (1-day workshop), Time: 9:00am to 5:00pm

 

VENUE:

KDU University College Utropolis Campus, Glenmarie,

Jalan Kontraktor U1/14, Seksyen U1, 40150 Shah Alam, Selangor.

Location map HERE                          GPS Coordinates:  3.092604, 101.559762

 

FEE (HRDF Claimable):

RM9oo per participant

 

PROMOTION:

  1. Group of 2+ & Early Bird Promotion* @RM800 per participant.
  2. Special Reward: Company that sponsored more than 5 participants to attend any of our workshops (can be different topics) before December 5, 2018, will be eligible for 5 complimentary seats – choose one of these 2 workshops: “Introduction to Digital Marketing” or “Personal Financial Management“. All free seats have to be utilised in 2018.

*Early Bird Promotion ends July 31, 2018 

 

REGISTER NOW!

Download Brochure & Application Form CLICK HERE.

Submit your form with proof of payment or company’s letter of undertaking to KMDC: start@kmdc.com.my, Fax: 603 5565 0797.

KMDC’s RHB Bank Account Number: 212 349 000 543 53 (KDU Management Development Centre Sdn. Bhd.)

 

IN-HOUSE CUSTOMISED WORKSHOP:

All our training programmes can be customised and offered as In-House Training Workshop. To inquire, call: 03- 5565 0793/0798 or email: start@kmdc.com.my

 

 

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Contact Us

Email: start@kmdc.com.my, FAX: +603 5565 0797
Telephone: +603 5565 0799, +603 5565 0798, +6012 398 9030

Address: KDU Management Development Centre Sdn. Bhd. (KMDC)
KMDC Office, Level 3, Admin. Block,
KDU University College Utropolis Glenmarie Campus
Jalan Kontraktor U1/14, Seksyen U1, 40150 Shah Alam
Selangor Darul Ehsan, Malaysia.

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