When we use the word “negotiation”, many people think of big government or business discussions or secret meetings with Union representatives. This is a misconception as we negotiate all the time in our normal daily life.
We all at some point have discussed with a few friends where to eat or drink, or something as simple as who is going to take the rubbish out. Not all our negations are trivial however, discussions with your manager regarding salary or the price you pay for a new home or car.
These are all situations that involve negotiating! During this workshop, participants will get an understanding of the phases of negotiation, tools to use during negotiation, and ways to build win-win solutions.
At the end of this workshop, delegates will be able to:
- Understand the basic types of negotiations and the phases required for success.
- Understand the concepts: WATNA, BATNA, WAP, and ZOPA
- Complete the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Basic bargaining techniques
- Identifying mutual gain strategies
- Reach consensus and set the terms of agreement
- Deal with personal attacks and other difficult issues
- How to use negotiating processes in our everyday life
- How to negotiate on behalf of someone else
This training workshop is designed to be interactive and participative. Delegates will be given opportunities to actively participate in workshop activities.
WHO SHOULD ATTEND
- All levels of managers
- Supervisors/Team leaders
- Sales Professionals
- Human Resources
Module 1: Getting Started
Module 2: What is Negotiation?
Module 3: It’s all in the Preparation
Module 4: Creating a Communicative Atmosphere
Module 5: Phase One – Exchanging Information
Module 6: Phase Two – Bargaining
Module 7: Mutual Understanding
Module 8: Phase Three – Closing
Module 9: Dirty Tricks
Module 10: Everyday Negotiation
Module 11: Negotiating on Behalf of a Third Party
Trainer: Vigneswaran Applasamy
Mr. Vigneswaran Applasamy has been involved in lecturing, research, management, sales and training for more than 14 years in the field of Electrical Engineering, Manufacturing sector, Higher Education, Sales and Marketing. He is a Certified HRDF Trainer. In addition, he has been accredited by Harisson Assessment in Employee Development, completed Emotional Energy Management Trainer Course and attended Gamification and Behavioural Design workshop by Yu-kai Chou.
Although he holds a Masters’ Degree in Engineering from Universiti Teknologi Malaysia, his passion has been to understand the Mind-Body connection and Human Psychology where he has been conducting extensive research. His articles since have been cited 32 times by other international authors in their respective publications.
His professional career begun in Singapore as a Sales Engineer and later ventured into the Higher Education sector in Malaysia. He has served as a Vice Principal of a college and moved on to lecture and undertake research in a leading private University where he was noted for his publications in International Conferences. This was also the period where he ventured into corporate training as an Associate Trainer for Topesh Consultancy and Training Services PLT beginning 2011. He has since worked with a few other training providers.
He has since developed over 30 training programmes in the area of Soft-Skills. His participants include those from Global Enterprise International Malaysia (A Member of Singtel Group), Galeri Petronas, Iskandar Region Development Authority, Sarawak SEDC, UMW Holdings Bhd, Bintulu Development Authority, KPJ Healthcare, Coway (M) Sdn Bhd, Lim Kok Wing University, Honda Malaysia, Hong Leong Bank, Bayview Hotel Melaka, Permai Hotel Terengganu, J&J Education Group Sdn Bhd and MATTA Academy to name a few.
Date, Time & Duration:
September 26 & 27, 2019 (Thursday & Friday), Time: 9:00am to 5:00pm
KDU University College Utropolis Campus, Glenmarie,
Jalan Kontraktor U1/14, Seksyen U1, 40150 Shah Alam, Selangor.
Location map HERE GPS Coordinates: 3.092604, 101.559762
Fee (HRDF Claimable):
RM1590 nett per participant. Group of 2 & Early Bird rate @RM1378 per participant (enrol 10 working days before the workshop date)
Submit your form with proof of payment or company’s letter of undertaking to KMDC: firstname.lastname@example.org, or Fax: 603 5565 0797, or Whatsapp: 012 3989 9030
KMDC’s RHB Bank Account Number: 212 349 000 543 53 (KDU Management Development Centre Sdn. Bhd.)
In-House Customised Workshop:
All our training programmes can be customised and offered as 1-day or 2-Day In-House Training Workshop. To inquire, call: 03- 5565 0793/0799 or email: email@example.com
Take Action NOW!Sign Up NOW! Download Application Form HERE